Whether you’re a payer, provider, employer, or investor, we’re here to discuss how Guidehealth’s AI-enabled platform can drive better outcomes.
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Thank you for reaching out to Guidehealth. This inbox is intermittently monitored, so we wanted to provide you with direction to help with more urgent requests and inquiries.
If you are a provider, practice manager, patient or member looking for urgent support regarding benefits, credentialing, claims, or contracting that Guidehealth manages on behalf of a payer or insurance company, please visit secure.guidehealth.com — the self-service portal and request tool there is handled by trained Customer Guides who can assist you.
If you are a provider looking for support with the Magellan transition, please contact contracting@guidehealth.com. A self-service portal will be launched soon for additional support in this transition.
If you have applied for a role with our team, know that our recruiting team does review each application we receive. The best way to apply for a role is directly via our Careers page. If the hiring team would like to meet with you, you will be contacted by a member of our team.
We do not offer a portal for viewing application status. We know the job process can be extremely challenging, and we wish we could personally meet with each of you to discuss your experience and our roles. Following up via this email will not yield a response on application status.
Members and providers can access self-service tools and submit help requests here at:
13601 Preston Road
Suite W-516
Dallas, TX 75240
