Last updated: March 24, 2026 

Our Commitment 

Guidehealth is committed to making guidehealth.com accessible to everyone, including people who use assistive technologies such as screen readers, screen magnification software, voice control, or keyboard-only navigation. We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our standard for this website and are actively working to meet it across all pages and features. 

What We Are Doing 

  • Designing and testing pages for keyboard navigation and screen reader compatibility 

  • Maintaining sufficient color contrast for text and interface elements 

  • Adding alternative text to images 

  • Structuring content with clear headings and logical reading order 

  • Auditing our site on an ongoing basis and remediating issues as they are identified 

  • Working with third-party vendors to improve the accessibility of integrated tools 

Known Limitations 

Some older PDFs and third-party embedded tools may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to address these. If you need any content in an accessible format, please contact us and we will provide it. 

Get Help or Report an Issue 

If you are having trouble accessing any content on our https://www.guidehealth.com website, please contact us: 

  • Email: info@guidehealth.com 

  • If you are having trouble accessing any content on our secure.guidehealth.com Portal website for providers and patients, please contact us via the Secure.Guidehealth.Com ‘Contact Us’ options, for self-service, ticket submission and phone support options.

  • We will respond as soon as possible and work to give you access to the content or functionality you need. 

Your use of this website is also governed by our Terms of Use and Privacy Policy, available at guidehealth.com – links are at the bottom of this site.