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GUIDEHEALTH PRIVACY NOTICE

Last Updated: 9 Dec 2025

This Privacy Notice describes how Guidehealth, LLC (“Guidehealth,” “we,” “our,” “us”) may collect, use, or disclose personal information, through the Guidehealth website, guidehealth.com (the “Website”).

As used in this Privacy Notice, the term “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available, de-identified, or aggregated.

By using the Website, you acknowledge our privacy practices regarding the collection and use of your personal information as described in this Privacy Notice. Please also review the Terms and Conditions, which govern your use of the Website.

1. Collection of Personal Information

We may collect the following personal information on the Website:

  • Contact details, such as name and email address when you want to get in contact with us
  • Internet or other electronic activity that we collect automatically when you use the Website

We may use Google Analytics to understand details about your use of our Website. You can learn more about how Google Analytics collects and processes personal information at “How Google uses information from sites or apps that use our services” and in the Google Privacy Policy. You can opt out of the collection of information from Google Analytics here.

We may also implement Google Analytics Advertising features such as Dynamic Remarketing with Google Analytics, AdServices, Audience Targeting, Behavioral Reporting, Cross Device Remarketing & Reporting, Google Analytics Demographics & Interest Reporting, and Google Display Network Impression Reporting on our Website. To adjust your Google advertising settings, visit: myadcenter.google.com.

2. Use of Personal Information

We may use your personal information for the following purposes:

  • Providing you with information you request
  • Communicating with you
  • Advertising our products and services to you
  • For security and integrity, including protecting against malicious, deceptive, or illegal activity, enforcing our policies and terms, protecting our rights, and providing you with a secure experience

3. Disclosure of Personal Information

We may disclose personal information for operational or internal business purposes. These disclosures include:

A. Vendors

We may use vendors to help us operate our business and the Website, or to perform services on our behalf, such as: Website maintenance, email communication, customer service, and Website security.

B. Other Disclosures

We may also disclose your personal information:

  • as required and/or permitted by applicable laws;
  • in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, or any other business transaction), including negotiations of such transactions, in accordance with applicable laws;
  • where we determine that disclosure of personal information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; or
  • to enforce our policies, or to investigate, prevent and take action regarding illegal activities, suspected fraud, to protect legal rights, propriety, or safety; or
  • when necessary to protect us, our employees, our customers, or others.

4. Information for Users Outside of the United States

Please note that Guidehealth is based in the United States and that personal information submitted to the Website will be transferred to a server in the United States and will be processed by staff operating in the United States. By using the Website or submitting personal information to us, you consent to this transfer, processing and storage. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence.

5. Third Party Sites

Our Website may contain links to other sites that are not owned or operated by Guidehealth. You may be asked by these sites to provide personal information, or the sites may automatically collect personal information when you visit such sites. Please note that Guidehealth is not responsible for the privacy of those third party sites and we encourage you to be cautious when leaving our Website.

6. Updates to this Privacy Notice

We reserve the right to make changes to this Privacy Notice. We will indicate changes to the Privacy Notice by updating the “Last Updated” date of the current Privacy Notice at the top of this page. These changes will take effect immediately upon posting. By continuing to use the Website following such changes, you will be deemed to have agreed to such changes. If you do not agree to the changes in our Privacy Notice, it is your responsibility to stop using our Website.

7. Contact Us

You may contact us by emailing us at privacy@guidehealth.com.