Guidehealth works with your healthcare providers to help make care easier, more connected, and better tailored to your needs.
Through ACCESS, Guidehealth’s support program for eligible Medicare patients, you can receive ongoing guidance, education, and resources between healthcare appointments.
You’ll get access to tailored support to help you manage your health and stay on track between doctor visits.
Healthcare doesn’t stop when your appointment ends.
Get support for questions about medications, appointments, care plans, and next steps.
Stay on track with your health goals, recommended care, and follow-up appointments.
Receive ongoing guidance, education, and resources from a dedicated care team working with your healthcare providers.
Get trusted answers to your health questions between visits
Access care and support whenever you need it
Access additional education, coaching, and helpful resources
Build a trusted relationship with a care team that supports you
The Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) Model is a Medicare-supported program delivered by Guidehealth in partnership with healthcare providers to help eligible patients receive additional support between healthcare visits.
Through custom care plans, education, nutrition coaching, medication guidance, and ongoing guidance, Guidehealth helps people stay connected to care and make progress toward their health goals.
Fill out the form, and a member of the Guidehealth team will contact you to answer your questions and discuss eligibility.
The Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) Model is a Medicare-supported program delivered by Guidehealth in partnership with healthcare providers to help eligible beneficiaries receive additional support between healthcare visits.
Guidehealth is the team who provides that support. We work with your doctors to help you stay on track with your care plan, answer questions, and connect you with helpful resources.
Think of Guidehealth as your 24/7 team to help you get the support you need to achieve your health goals.
Guidehealth works with healthcare providers and Medicare-supported programs to identify eligible patients who may benefit from additional support between healthcare visits.
Before enrollment, we verify eligibility and explain the Guidehealth ACCESS program.
A Guidehealth team member or Rose, our AI-enabled care assistant, may contact you to answer questions and help you determine if the program is right for you or your loved one.
Participation is free to eligible Medicare beneficiaries.
Guidehealth works with your doctors. If you do not have a provider, we are able to provide care through ACCESS for certain metabolic conditions.
Our role is to provide additional support between healthcare visits and help you stay connected to your care plan and healthcare team.
No.
Guidehealth is not Medicare.
Guidehealth works with healthcare providers and participates in Medicare-supported programs that help eligible people receive additional support between healthcare visits.
Protecting your privacy is very important to us.
Guidehealth follows federal privacy and security requirements, including HIPAA, to help keep your personal health information safe and secure.
Rose is Guidehealth’s AI-enabled care assistant.
Rose may help with things like outreach, reminders, scheduling, and answering
common questions.
If you need additional support, a member of the Guidehealth care team will be available to help.
Not always.
Some communications may come from Rose, our empathetic AI agent. However, you’ll also have access to members of the Guidehealth care team, including Healthguides, Registered Nurses, Pharmacists, and other care professionals.
We’re here to support you in the way that works best for you.
The program is available to certain Medicare beneficiaries who meet program eligibility requirements. These may include people managing high blood pressure, high cholesterol, prediabetes, diabetes, heart disease, and or chronic kidney disease.
Fill out the Request Information form.
A member of our team will reach out, answer your questions, explain how the program works, and help you understand whether it may be a good fit for you.
Enrollment starts with a conversation.
A member of the Guidehealth team will explain the program, answer your questions, review whether you qualify, and guide you through the enrollment process.
Joining is always your choice.
After you enroll, the Guidehealth care team will take time to understand your health needs and goals.
Depending on your situation, you may:
We’ll guide you through each step and make sure you know what to expect.
We may ask about:
This helps us personalize your care and provide support that's right for you.
Joining is voluntary, and you may leave the program at any time.
If you decide to leave, we’ll explain what happens next and answer any questions you may have.
Your Guidehealth care team may include:
The exact team supporting you may vary based on your needs.
That depends on your needs.
Some people want help understanding their medications. Others want support staying on track with appointments, improving nutrition, or following their care plan.
Your care team will work with you to provide support that fits your goals and helps you feel more confident managing your health.
A personalized care plan is a roadmap created just for you.
It outlines your health goals, recommended next steps, and the support available through the program.
Your care plan may change over time as your needs and goals change.
Some people may receive devices such as a blood pressure cuff, scale, or other
approved equipment.
If devices are recommended for you, Guidehealth will help with setup and show you how to use them.
That depends on your needs and care plan.
Some people receive regular check-ins, while others reach out when questions come up.
Your care team will work with you to determine the right level of support.
The Guidehealth team can answer medication-related questions, help you better understand your treatment plan, and provide education and support.
When needed, we may also work with your healthcare providers to help coordinate care.
Yes. The program includes nutrition coaching and healthy lifestyle support.
We can help you set goals, build healthy habits, and make changes that support your long-term health.
Yes.
Your care team will regularly review your progress and adjust your care plan as your needs, goals, and circumstances change.
Your care team will work with you to understand what’s changed and determine what support may be needed.
Guidehealth may update your care plan, provide additional resources, or coordinate with your healthcare providers when appropriate.
No. Guidehealth is designed to support your care but does not replace it.
Your doctor remains responsible for your medical care and treatment decisions.
Guidehealth provides additional support between visits to help you stay connected and on track with your health goals. This may include helping you find primary or specialty care within your coverage area to help address your condition.
Yes.
With your permission, Guidehealth can involve family members and caregivers in your care journey.
Caring for a loved one can be overwhelming.
Guidehealth helps caregivers get answers, understand what comes next, and access support when questions arise. We help bring clarity, confidence, and peace of mind to the day-to-day challenges of caring for a loved one.
Yes.
With your permission and in accordance with privacy requirements, caregivers may communicate with the Guidehealth team and participate in care discussions.
Yes.
We’ll work with you to document your preferences and make sure the right people can be involved in your care.
Guidehealth can provide information about patient eligibility, referrals, care coordination, provider participation, communication workflows, and reimbursement opportunities related to the Guidehealth ACCESS program.
Providers interested in learning more can contact the Guidehealth team directly at access@guidehealth.com.
Patients enrolled in original Medicare (Parts A and B) who have qualifying health
conditions may be eligible.
Guidehealth confirms eligibility during enrollment.
According to CMS, approximately seven in ten Medicare beneficiaries may qualify for at least one ACCESS track.
Yes.
Providers may refer eligible patients who could benefit from additional support between visits.
Patients may also enroll directly.
Guidehealth can assist with eligibility review, patient education, and enrollment support.
No.
Patients may enroll directly if they meet eligibility requirements.
Providers may also refer patients and support enrollment when appropriate.
No.
Patients continue to see their existing providers.
Guidehealth provides additional support between visits and does not replace the provider-patient relationship.
Guidehealth works with providers to help patients stay engaged, supported, and connected to care.
Services may include patient outreach, personalized care planning, medication guidance, nutrition coaching, care coordination, and ongoing engagement.
Providers remain at the center of patient care, while Guidehealth helps extend support between visits.
Guidehealth shares updates at important points throughout a patient’s time in the program, including:
These updates are shared using secure, HIPAA-compliant communication methods and are designed to support coordinated care.
Yes.
Depending on program requirements, providers may have access to relevant clinical information and patient updates that support care coordination and continuity of care.
The Co-Management Payment is a Medicare payment available to eligible practitioners who review ACCESS-related care updates and perform qualifying care coordination activities.
There is no patient cost-sharing associated with this payment.
No.
Eligible Medicare Part B-enrolled practitioners may bill the Co-Management Payment when CMS requirements are met.
Formal participation in the program is not required.
Participating providers may:
Support continuity of care Providers remain at the center of patient care throughout the program.
Providers interested in learning more, referring patients, or exploring participation opportunities can contact the Guidehealth team directly at access@guidehealth.com.
Additional information about the ACCESS Model is available through CMS.
Guidehealth works with healthcare providers to deliver ACCESS, a Medicare-supported program designed to help eligible Medicare patients stay engaged, supported, and connected to care between visits.
Guidehealth is making great healthcare affordable for all.
We work with healthcare providers to make care easier and better by combining empathetic human support with clinical intelligence and innovative AI.
Through programs like ACCESS, we help people stay connected to care, achieve better health outcomes, and access support when they need it most.
If you’re a healthcare provider interested in learning more about Guidehealth’s ACCESS program or discussing patient referrals, please contact our team. We’ll connect you with the appropriate person to answer your questions.
Fill in your details and our team will be in touch.
Thank you for reaching out to Guidehealth. Our team will follow up with you using the contact details you provided.
Fill in your details and our team will be in touch.
Thank you for reaching out to Guidehealth. Our team will follow up with you using the contact details you provided.
Disclaimer: Guidehealth works with healthcare providers to support eligible Medicare beneficiaries through the ACCESS Model. Participation is voluntary, and eligibility requirements apply.
